GDPR Compliance
Your data, your rights – and our commitment to privacy.
General Information
As an EU-facing brand, we fully comply with the General Data Protection Regulation (GDPR). Protecting your personal data is not just a legal obligation for us – it's part of our core values.
What personal data we collect
We only collect data that is necessary to process your order, provide customer support, or communicate with you via email or WhatsApp (if initiated by you). This may include your name, address, email, payment method, and order history.
How we use your data
- ✓ To fulfill your order and handle shipping
- ✓ For customer service and return handling
- ✓ For transactional and optional marketing emails
- ✓ To improve your experience on our website
Data retention
We retain your data only as long as necessary to fulfill our obligations and legal requirements. You can request deletion at any time by contacting us.
Your rights under GDPR
As a data subject, you have the right to:
- ✓ Request access to your stored personal data
- ✓ Request correction or deletion of your data
- ✓ Withdraw consent for future data use
- ✓ Object to certain types of processing
How to exercise your rights
You can contact us anytime via email or WhatsApp. We will respond within 14 days as required by GDPR.
Email: info@meinautoprofis.at
Data controller
AUTOPROFI LIMITED
UNIT 15, R/F, KAM TEEM IND BUILDING
135 CONNAUGHT RD, HONG KONG
Additional GDPR compliance details
We do not share or sell your data to third parties. Any tools (e.g. payment providers, analytics) are carefully selected for GDPR compliance. Our servers and shop platform are hosted securely.